I coach sales teams how to use their own non-verbal to their advantage, from non-verbal first impressions to their feet position when engaging with customers and how to read their clients non-verbal, this is an area that is underutilised by companies and sales teams and is a great skill to add to your existing sales skills
Most sales people, under normal circumstances, are not consciously aware of their non-verbal behaviour and that of their customers. This means that 93%, of the communication with have with customers is being missed. Non-verbal communication tends to be a more accurate reflection of what they truly feel or think, which gives you more accurate buying signals
Being aware of what customers and clients are really feeling, and knowing how to react effectively, can transform a good salesperson into a great one. The best salespeople are experts at reading non-verbal communication.